At Celsius Casino, the protection of your privacy is our top priority. Here you will find all information regarding the types of data collected, how it is processed, and the measures put in place to ensure its security throughout your experience on our platform.
1. Types of Data Collected
To ensure a reliable and secure service, we may collect:
– Your basic personal data (name, contact details, email, phone number)
– Technical information such as IP address, device type, or operating system
– Details of your transactions (deposits, withdrawals, bets)
– Your interaction history with our support
2. Why We Use Your Data
The information you provide to us is used to:
– Securely create and manage your player account
– Verify your identity to prevent fraud and abuse
– Meet legal and compliance requirements
– Improve our games, features, and services
– Assist you and process your specific requests
3. Protection and Safeguarding
To prevent any unauthorised access, we implement:
– High-level encryption protocols for sensitive data
– Strict restrictions on internal access
– Constant monitoring of infrastructure to detect any risks
– Regular security audits to maintain a high level of reliability
4. Cookies & Analytical Tools
Our site relies on essential cookies for proper functioning, as well as analytical or marketing cookies which are only activated with your consent. You can change your preferences at any time in your player account.
5. Retention Period & Deletion
We retain your information only for the period necessary to achieve the described objectives or to comply with our legal obligations. After this period, your data is securely deleted or anonymised.
6. Your Rights and Options
At any time, you have the following rights:
– Access the information we hold about you
– Correct or update your data
– Restrict certain processing
– Request the deletion of your information, unless otherwise obligated
– Receive a copy of your data in a structured format
– Lodge a complaint with the competent data protection authority
7. Data Sharing
Certain data may be shared with our partner providers (payment services, hosting providers, technical maintenance) who are bound by strict confidentiality agreements and are not permitted to use your data for other purposes.
8. Data Transfer Outside the EEA
If we need to transfer your information outside the European Economic Area, we ensure that security measures compliant with European standards are in place, such as specific contractual agreements.
9. Possible Changes
This policy may be amended to comply with new regulations or to adapt our practices. Any major updates will be notified on our site or directly via your player account.
10. Contact and Complaints
For any questions or requests regarding your personal data, please contact us via the «Privacy» section of your player area or reach out to our dedicated support team.